Passion Soccer | Membership Card Login

Returns & Exchanges

ONLINE SERVICE HOURS

Monday to Friday: 9am - 5pm / Please communicate by email for any questions or concerns:  online@passionsoccer.ca 

 

RETURNS and Exchanges

 Online purchases


 We’ll happily take back unworn item within 30 days of purchase* to any Passion Soccer Location with the original invoice and method of payment (please see our contact us page for store locations and operating hours) NOTE: If you were charged shipping fees for your order, these fees are non-refundable.


If you are unable to make it to one of our store locations, you can send us your return via courier, please contact our Customer Service Team by email at online@passionsoccer.ca to have a Return Authorization Number before returning the item(s).

 Returns and/or Exchanges sent by courier will need to be paid by you. If it is a return, once we receive the item(s) we will then proceed with a refund. If it is an exchange - you will need to make a new transaction for the new desired size or item. 

 How long will it take for me to get a refund?

Once your return is received and inspected, your refund will be processed and applied to the original method of payment. You will receive a notification via email as soon as the refund is processed, however, there can be a delay of 24 to 48 hours before seeing the refund in your bank or credit card account.

 

Can I return an item purchased on final sale?

No, if you received a discount of 40% or more on an item, it is "final sale". Returns, exchanges or refunds are not possible.

PASSIONSOCCER.CA is the webstore of Passion Soccer Boutique. 

Founded in 2010, Passion Soccer Boutique is an authorized reseller of soccer specialty brands and officially licensed soccer merchandise.

As an independent retailer, our focus is to offer the best selection of soccer cleats, goalkeeper gloves, soccer team uniforms and soccer balls within Canada. 

For more information regarding any products listed on our website, please send us an email at: online@passionsoccer.ca

 

Search our store