Return Policy | Politique de retours
Privacy & Security
We accept credit cards (Visa and Mastercard) as well as Paypal. Passion Soccer Boutique will not disclose, to any third parties your name, address, email address or telephone number unless we have been authorised by you.
Exchanges & Replacements
Please contact us before returning any purchase ([email protected]). We will authorize your exchange and provide you with an RA# that will need to be clearly marked on the outside of the returned package. No exchange will be accepted without the correct RA#. Proof of purchase must also be included with the return.Please note, we do not offer refunds.
When exchanging an item, the customer is responsible for all shipping costs including the sending and exchange of the item. We are not accountable for packages that are lost or damaged in the post. For your protection, we suggest you return your goods via recorded or registered post.
When returning an item it must meet the following criteria:
- All items must be unused
- Clothing must be clean and unwashed with all tags attached
- Once clothing has been worn and/or washed it cannot be returned or exchanged
- Shoes must not be worn outside, once shoes have been worn they cannot be returned or exchanged
- All shoes should be returned in their original packing
- All books must be returned in original purchased condition